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#Blink app iphone install
#Blink app iphone update
#Blink app iphone android

If the number is not already in use, have the user uninstall the Blink app. If the number is associated with a disabled user, you can change the number to a false number in order to use the proper phone number. Review the users in Passportal for active or disabled users that may have this phone number in use. A phone number can only exist once in the account. You may have another user in your Passportal account already using that phone number. Phone Number in use message when registering the App

VIDEO: Blink End User Verification and Mobile Device Enrollment.

Troubleshooting 2-way sync with the AD Agent.

Configuring Active Directory Sync for a Workgroup Environment.

Configuring AD Sync in a Multi-Domain Controller Environment.

Configuring AD Sync in a Single Domain Controller Environment.

Solution:Ĭonfirm with the user they are not copying the password with an additional space at the end (for example) and typing it directly to ensure this does not occur.Ĭheck the Domain Controller(DC) for that client to ensure the agent services are running (Change Notifier Service and Passportal Service).Ĭheck any secondary DC to ensure there is only 1 agent installed for this domain - Each other DC should have the 2-way Sync Listener component installed only.Ĭheck that the Domain name is set to the FQDN within the AD agent.Ĭheck Active Directory Sites and Services for the domain and confirm there are no un-addressed decommissioned DCs. Multi-domain controller environments can have this issue if the main agent is installed more than once, or if the 2-way Sync listener component is not installed on each other domain controller. The most likely cause of this issue agents and domain setup are not configured correctly.

Additional Information:Īfter resetting a user password (user or technician initiated), the user reports that the password reset did not work Reason for occurrence: Uninstall the app and then reinstall and re-register.

#Blink app iphone update

Solution:Ĭheck Version of the phone’s operating system and update to latest version if necessary.

#Blink app iphone android

The minimum version required is Android Nougat. This can happen if there is an old version of the Android OS.

#Blink app iphone install

Changing Notification Settings for Androidīlink App won’t install correctly or it crashes when opened (Android) Reason for occurrence:.For Android: Navigate to Settings → Apps → Blink → Notifications and ensure this is enabled.For IOS: Navigate to Settings → Notifications → Blink → and ensure Allow Notifications is enabled.Notifications must be turned for the Blink app on in order for it to function correctly. Notifications may be turned off in your phones OS configuration for the Blink app. Troubleshooting Blink Users and the Blink App Error message on App Phone Number is Invalid when scanning the QR code Reason for occurrence: